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Superhive Roadmap

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Product versioning system
Creators need a way to manage different version releases of the software they are selling.
This feature should:
Indicate version numbers for uploaded files
Allow creators to upload new files to the same product with different version numbers
Show version numbers to customers when viewing their downloads
3
Better mechanism for opting in to sitewide sales
Right now, creators need to manually add a very specific product tag to each of their products if they wish to participate in a sale. That tag is unique to each sale event.
Creators would appreciate something easier. We could make their lives easier and possibly increase sale participation if we improve this part of the creator experience.
6
Add a new special placement sections on home and category pages
Currently on the home page and on category pages, we have several sections which rotate qualifying products. This helps customers discover potentially interesting and relevant items without requiring them to browse the entire catalog or search.
At this time, the sections we have are:
Popular this week
Top sellers
New arrivals
Featured goodies
Hidden gems
Frequently updated sections like these tend to be effective for surfacing products to customers which may otherwise be hard to find and also helping customers find valuable items quickly. Taking cues from other marketplaces such as Creative Market, Envato, Unity Asset Store, and others, these sections are valuable and we can benefit from introducing a few more.
At this time we are looking to introduce the following:
New from top creators
Hidden gems from top creators
Top free
Popular under $X
Top Rated
Include product title in new sale email alert subject
Our new sale alert emails apparently have a subject line which reads: "New Sale - Order xxxxxx".
Creators would love to see the product title (possibly variant as well) in the subject line instead of that GUI, which one creator told me was useless to them.
Gumroad emails were shared with me as an example. Those display "New sale of {product name} for {purchase amount}".
1
Superhive Redesign
See https://3.basecamp.com/3093149/buckets/35975107/messages/7421795996 for design details. We need to apply the new Superhive aesthetic to the site.

Basecamp project: https://3.basecamp.com/3093149/projects/35975107
Do not allow customers to leave rating if order item is refunded
If a customer has purchased a product and gotten a refund then they should not be able to leave a rating on that product.
Additionally, if a customer leaves a review prior to getting a refund then we should either hide or highlight the refund on that review.
1
Free Products
There are 2 main components for this ticket: (1) Allowing creation of Products or ProductVariants with a price of $0.00, and (2) Allow users to purchase/checkout these free products.
Move popular special product placements from home page to category pages
In order to give more creators an opportunity to gain visibility and to help customers more easily discover relevant, useful products, we want to begin displaying those four rotating special sections (popular, new, featured, and gems) on top level category pages rather than just on the home page.
This will allow products to compete with only those in the same category instead of with the entire catalog. It will also make many products more easily discoverable by buyers.
Add custom URL parameter to all special placement links
With this feature in place, we will be able to very accurately measure the impact of the rotating placements which products can have on our site. Currently those special placements include popular items, new arrivals, featured goodies, and hidden gems.

The goal is to create clear reports which tell us exactly how much traffic products receive when their products appear in a special placement.
Factor product ratings into search
Our current search algorithm factors in only title, tags, categories, content, and excerpt. I think a very natural and beneficial addition to that ranking system would be product star rating. The idea would be to boost products which have consistently high ratings and conversely downrank products with low ratings.
4
Give creators more detail about affiliate referrals on transactions
General enhancements to existing interfaces such as the sales index, order records, affiliate management views, and data exports, all focused on disclosing more detail about affiliate involvement.
Affiliate Coupons
Specific discount codes creators can make which get associated with a given affiliate for tracking purposes and revenue sharing.
Creator self attribution for sales
Creators presently have no clear way to attribute sales earned by their own off-site marketing efforts to themselves. This occasionally results in creators paying commissions to affiliates who benefit from our last click attribution model.
Creators should be given the opportunity to also secure the last click attribution on sales, thereby crediting them with the full earned share of the sale commission.
Preserve sitewide search availability on product single
When viewing an individual product, the is no search bar at the top of the page, nor is there any link or icon available to reveal a search bar. The only way to run another search is to navigate to a page with a search bar, such as home or a category page.
Add a changelog tab to product pages
With the addition of product versions, we now are storing changelog descriptions for all versions. We could make that public by displaying it somewhere on the product listing pages. A tab after Ratings is an option.
Modify messaging on inactive products so customers don't think orders are being cancelled
At this time, when products are set to inactive, customers are shown a message which at times confuses them and makes some believe access to legitimately purchased files is being revoked. This is not the case but enough interpret our message that way that creators are frustrated.
Most likely we just need to re-write that message to reduce confusion, although it's possible a more elegant and helpful UX could be possible.
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Do not allow customers to leave rating if order item is refunded
Do not allow customers to leave rating if order item is refunded
Released
Released

If a customer has purchased a product and gotten a refund then they should not be able to leave a rating on that product.

Additionally, if a customer leaves a review prior to getting a refund then we should either hide or highlight the refund on that review.

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